Effective date: August 29, 2026
Last updated: August 29, 2026
TopCalgary respects your privacy. This Privacy Policy explains how TopCalgary.com collects, uses, discloses and protects information when you visit our website, contact us, subscribe to communications or otherwise interact with our services.
In this Privacy Policy, “TopCalgary,” “we,” “us” and “our” refer to TopCalgary.com and its operators. “You” and “your” refer to visitors and users of the website.
By using TopCalgary.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with TopCalgary.com.
Information You Provide
You may voluntarily provide information when you:
- Complete our contact form.
- Submit a news tip, correction, event or community story.
- Subscribe to our newsletter or other communications.
- Participate in a survey, promotion or contest.
- Contact us by email or through social media.
- Submit photographs, comments or other content.
This information may include:
- Your name.
- Email address.
- Subject and message contents.
- Organization or business name.
- Event or business information.
- Photographs, documents or other submitted material.
- Communication preferences.
- Any other information you choose to provide.
Please do not submit sensitive personal, financial, medical, legal, immigration or identification information through our general contact forms.
Information Collected Automatically
When you visit TopCalgary.com, certain information may be collected automatically through cookies, server logs and similar technologies, including:
- Internet Protocol address.
- Browser and device type.
- Operating system.
- Approximate geographic location.
- Referring website or page.
- Pages viewed and links selected.
- Date and time of your visit.
- Time spent on the website.
- Website performance and error information.
- Advertising or cookie identifiers, where applicable.
We generally use this information to understand website traffic, improve performance, prevent misuse and measure the effectiveness of our content.
2. How We Use Information
We may use information for the following purposes:
- To operate, maintain and improve TopCalgary.com.
- To respond to inquiries and contact-form submissions.
- To review news tips, corrections, events and community submissions.
- To publish submitted material where permission has been provided.
- To send newsletters or updates you requested.
- To understand how visitors use the website.
- To measure content performance and audience engagement.
- To personalize content or advertising where permitted.
- To detect spam, fraud, security threats or technical problems.
- To comply with legal obligations and protect our rights.
- To enforce our Terms and Conditions.
- For other purposes disclosed when information is collected.
We limit the collection, use and disclosure of personal information to purposes that are reasonable and appropriate in the circumstances.
3. Consent
Where required, we collect, use and disclose personal information with your consent.
Consent may be express, such as when you select a checkbox, submit a form or subscribe to a newsletter. In certain circumstances, consent may be implied from your actions and the reasonable expectations of the interaction.
You may withdraw your consent, subject to legal or contractual restrictions, by contacting us at contact@topcalgary.com. Withdrawing consent may prevent us from providing a requested communication or service.
4. Contact Forms and Correspondence
When you submit a contact form or email us, we use the information you provide to:
- Review and respond to your inquiry.
- Process a correction or story request.
- Evaluate an event or content submission.
- Maintain appropriate records of our communication.
- Protect the website from spam or misuse.
Submitting information does not guarantee that TopCalgary will respond to or publish a request.
Our forms may use security or anti-spam services that process technical information such as your IP address, browser details and form activity to detect automated or abusive submissions.
5. Newsletter and Email Communications
If you subscribe to a TopCalgary newsletter or promotional communication, we may collect your name, email address, subscription status and information about your interaction with our messages.
We will send marketing or promotional emails only where we have the consent or other lawful authority required under applicable law.
Our emails will include an unsubscribe option. You may unsubscribe at any time by:
- Using the unsubscribe link included in the email; or
- Contacting contact@topcalgary.com.
We may retain limited information about an unsubscribe request to ensure that your preference is respected.
6. Cookies and Similar Technologies
Cookies are small files stored on your device when you visit a website. TopCalgary and its service providers may use cookies, pixels, tags, web beacons, local storage and similar technologies.
These technologies may be used to:
- Make the website function properly.
- Remember preferences.
- Protect forms and website security.
- Measure traffic and performance.
- Understand how visitors interact with content.
- Display, personalize and measure advertising.
- Limit how frequently an advertisement is shown.
- Detect invalid traffic, spam or fraud.
Cookies may be:
- Essential cookies: Required for website operation, security or requested features.
- Analytics cookies: Help us understand website traffic and usage.
- Functional cookies: Remember settings and improve website functionality.
- Advertising cookies: Help display and measure advertisements and may personalize ads where permitted.
You can control cookies through your browser settings and, where available, our cookie-consent tool. Blocking certain cookies may affect website functionality.
7. Google Analytics
TopCalgary may use Google Analytics to understand how visitors use the website.
Google Analytics may collect information such as:
- Pages viewed.
- Approximate location.
- Device and browser information.
- Referring sources.
- Time spent on pages.
- Interactions with website content.
- IP address and related technical information.
Google processes this information according to its own terms and privacy practices.
You can learn how Google uses information from sites that use its services at:
Available browser tools or Google settings may allow you to limit Google Analytics data collection.
8. Google AdSense and Advertising
TopCalgary may use Google AdSense and other advertising partners to display and measure advertisements.
Third-party vendors, including Google, may use cookies to serve advertisements based on your previous visits to TopCalgary.com or other websites.
Google’s use of advertising cookies enables Google and its partners to serve personalized advertisements based on visits to TopCalgary.com and other websites, where consent and applicable law permit this.
Advertising partners may place or read cookies on your browser or use web beacons, IP addresses and similar technologies to collect information as a result of advertisements displayed on the website.
Depending on your location and consent choices, you may receive:
- Personalized advertisements.
- Non-personalized advertisements.
- Limited advertisements.
You can manage or opt out of personalized Google advertising through:
Google Ads Settings: https://adssettings.google.com/
You may also find information about opting out of certain participating third-party advertising providers at:
YourAdChoices Canada: https://youradchoices.ca/
AboutAds: https://www.aboutads.info/
Opting out of personalized advertising does not necessarily prevent advertisements from appearing. It may result in advertisements that are less personalized.
When additional advertising vendors or networks are used, information about those providers may be available through our cookie-consent tool or the relevant advertising platform.
9. Consent Management
Where required by applicable law or Google’s policies, TopCalgary may display a cookie or privacy consent message that allows visitors to manage certain data-processing choices.
For visitors in the European Economic Area, United Kingdom and Switzerland, we intend to use a Google-certified Consent Management Platform where required for advertising personalization and related data processing.
Your available choices may depend on your location, the technologies in use and applicable legal requirements.
You may be able to revisit or change your consent choices through a privacy or cookie-settings link displayed on the website.
10. Social Media and Embedded Content
TopCalgary may include links, buttons, videos, maps, posts or other content from third-party services such as:
- Facebook.
- Instagram.
- X.
- Pinterest.
- TikTok.
- YouTube.
- Google Maps.
When you interact with embedded content or social-media features, the third-party provider may collect information about you, including your IP address, device information and interaction with the feature.
Your interaction with those services is governed by the privacy policies of the relevant third parties.
11. Third-Party Service Providers
We may use service providers to help operate TopCalgary.com, including providers of:
- Website hosting.
- Website analytics.
- Email and newsletter delivery.
- Contact forms and spam prevention.
- Website security and performance.
- Content delivery.
- Advertising and ad measurement.
- Data storage and backup.
- Social-media and embedded content.
These providers may process information on our behalf or under their own terms. We seek to use information only for legitimate operational purposes and disclose only the information reasonably required for those purposes.
12. When We May Disclose Information
We do not sell your personal information.
We may disclose information:
- To service providers supporting our website and operations.
- When you request or authorize the disclosure.
- To investigate fraud, spam, misuse or security incidents.
- To protect the rights, safety or property of TopCalgary, our visitors or others.
- To comply with a subpoena, court order, legal process or applicable law.
- In connection with a business reorganization, transfer or change of control, subject to appropriate protections.
- In another manner disclosed to you when the information is collected.
TopCalgary does not provide contact-form or newsletter information to third parties for their independent marketing purposes without consent.
13. International and Interprovincial Processing
Some service providers may process or store information outside Alberta or outside Canada, including in the United States or other countries.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction and may be accessible to its courts, law-enforcement agencies or government authorities in accordance with applicable law.
By using the website and submitting information, you understand that information may be processed in jurisdictions outside your province or country, subject to applicable privacy requirements.
14. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil the purpose for which it was collected.
- Respond to inquiries or resolve disputes.
- Maintain appropriate editorial or business records.
- Respect unsubscribe requests.
- Meet security, fraud-prevention and legal requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we will delete, anonymize or securely dispose of it, subject to technical backup cycles and legal requirements.
15. Information Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.
However, no website, email transmission or electronic storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
If we become aware of a privacy or security incident, we will assess and respond to it in accordance with applicable legal requirements.
16. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Ask whether we hold personal information about you.
- Request access to your personal information.
- Request correction of inaccurate information.
- Withdraw consent for certain uses.
- Unsubscribe from marketing communications.
- Request deletion of certain information, where applicable.
- Ask questions or make a complaint about our privacy practices.
To submit a privacy request, email contact@topcalgary.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. Certain information may be retained or withheld where permitted or required by law.
17. Alberta and Canadian Privacy Laws
TopCalgary is based in Alberta, Canada.
Our privacy practices are intended to reflect applicable privacy requirements, including Alberta’s Personal Information Protection Act where it applies and Canada’s Personal Information Protection and Electronic Documents Act where it applies to interprovincial, international or other regulated commercial activities.
Nothing in this Privacy Policy limits rights available under applicable privacy laws.
18. Children’s Privacy
TopCalgary.com is intended for a general audience and is not directed specifically to children under 13.
We do not knowingly request personal information from children under 13 without appropriate authorization. If you believe a child has submitted personal information to us, contact contact@topcalgary.com so we can review and, where appropriate, delete it.
19. External Links
TopCalgary.com contains links to external websites and services.
We are not responsible for the content, security or privacy practices of third-party websites. Review the privacy policy of any external website before submitting personal information.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our website, technologies, service providers or legal obligations.
The updated version will be published on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.
21. Contact Us
Questions, requests or complaints concerning this Privacy Policy or our handling of personal information may be directed to:
TopCalgary Privacy Contact
Email: contact@topcalgary.com
Website: https://topcalgary.com
Please use “Privacy Request” as the email subject line.
If we cannot resolve a privacy concern, you may have the right to contact the applicable privacy regulator, including the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.